"He overcame the acclimatized discomfort and worked diligently until 21 o'clock every day. Regardless of his lumbar sprain, he still insisted on working, and after finished, he continued training our operating personnels…" This is a phone call received by the customer service in Shanghai Shibang Machinery Co., Ltd. in the workday morning of September 7th. This feedback is from an Australia client. Excitedly, he said , "you must inform this to your directors, I am quite satisfied with this installation engineer!" In the mining machinery industry, the competition is becoming more and more fierce, we should compare our competition advantages not only with the price, but also more with the quality and services. Comparatively speaking, Service is the best embodiment of the business operations concept. "Services Creates Value" is not only a slogan, it requires the actions. And Shanghai Shibang Machinery co., Ltd. is just abide by this principle and placing its first-rate service in all actions.

The phone call from Australia is just one of thousands of thanks words, and this installation engineer referred in the phone call also is one of Shibang's hundreds of outstanding workers. They work not only with technique, but also with their heart. Actions ahead promises, actions exceed remarks! From snowy cold winter to burning hot summer and from mountain area to coastal region can see everywhere the Shibang service personnel. They are heading to the world with their high quality services and are also guarding Shibang's commitment to customers with their practical actions.